Returns Policy
30-day returns from receipt date, with no return costs for eligible items.
Eligibility
Items must be unworn, unused, with tags and original packaging, plus proof of purchase. Custom products (e.g., steering wheels, wheels) only returnable for quality issues.
How to Return
Contact us via service@teslafit.net or live chat for approval first. We cover return costs for non-defective items.
Note: Returns for personal reasons (e.g., change of mind) incur 15% restocking fee + customer covers return shipping.
Unapproved returns will be rejected.
Exchanges & Refunds
We recommend returning the item and placing a new order for faster exchange. Approved refunds process to your original payment method within 3-5 business days.
Tips for Returns
Use EMS, declare as "testing sample" (value <$100). Avoid DHL/FedEx/UPS (risk of delays/taxes; sender liable for losses).
Contact service@teslafit.net for questions. Your satisfaction matters!
Shipping Policy
Shipping time: 6-12 business days for most items.
Free worldwide shipping on orders over $159; $9.99 flat fee for orders under $159.
We work with DHL, FedEx, UPS, USPS, etc., and choose the best courier based on your country. Delays may occur due to invalid addresses or customs issues.